Continual Improvement in ITIL 4
Continual improvement encompasses all elements of the ITIL SVS. It...
Tag - ITIL
ITIL 4 Key Terms
Within the ITIL SVS Management Practices, 8 key terms are...
ITIL 4 Management Practices
Management practices make up another core component of the ITIL®...
The Seven ITIL 4 Guiding Principles
One of the most important components of the ITIL Service...
The ITIL 4 Service Value Chain
The central element in the ITIL SVS is the Service...
Governance in the ITIL 4 Service Value System
Governance refers to the means by which an organization is...
Four Dimensions of Service Management in ITIL 4
To help their customers achieve their desired outcomes, organizations must...
Key Concepts of Service Management in ITIL 4
At the heart of ITIL® is Service Management. Whether you...
Will ITIL® Die or Be Reborn in the DevOps Era? – Part1
You may have heard at various times over the past...