In the world of technology and software development, you are always trying out something new—only...
The Business of IT Blog
IT Organization Metrics & KPIs: A Well-Rounded Approach
We’re previously looked at metrics and KPIs for IT Service Management (ITSM). You may well be...
Going Beyond Controlling Costs to Optimizing Spend with SaaS
For as long as I can remember, IT has been under pressure to keep technology costs in check. Most...
IT Spending Trends of 2020
At the beginning of 2020, forecasters predicted that IT spending would greatly increase, with many...
Business Continuity vs Business Resiliency: What’s The...
If there is one thing that businesses around the world have learned this year, it is this: nothing...
State of the CIO in 2020
As the IT world continues its inexorable march towards the future, IT professionals are...
The State of Serverless in 2020
Adopting serverless computing relieved many DevOps teams from the responsibilities of purchasing...
The Ultimate RFP Guide: Steps, Guidelines & Template for...
No matter your industry, the time will come when you must submit a Request for Proposal—known...