Everything changes. The only constant in the universe is change. There’s a reason there are so many...
Author - Stephen Watts
What is YASM? Yet Another Service Model Explained
Yet Another Service Management Model, or YaSM, if you will, is an amalgamation of processes...
Introduction to Business Process Management (BPM)
Operating a business has never been a simple task. Modern advancements provide the chance for...
What is Technology Business Management? TBM Explained
Throughout our blog, we’ve talked a lot about a number of frameworks that can be applied with...
What is MTTA? Mean Time to Acknowledge Explained
We live in a digital age where people expect immediate results and instantaneous change. Technology...
Introduction to Cynefin for ITSM
No one can deny the impact technology has had on the modern world. The steady advancement of...
What is Business-Capability Mapping?
Business-capability mapping is a key step in business process management (BPM). BPM is an...
Introduction to EACOE Framework
The Enterprise Architecture Center Of Excellence, or commonly known as the EACOE, is the industry...
Introduction to BIZBOK
BIZBOK stands for Business Architecture Body of Knowledge. Acronyms and words can be fun, but what...
Introduction to Federal Enterprise Architecture (FEA)
For government agencies, enterprise architecture helps them plan and make decisions in an informed...