Author - Jon Hall

IT assets are rapidly evolving, and so must our practices. It is an interesting time for IT asset...

In 2007, Chris Anderson, then Editor-in-Chief of Wired, wrote a seminal article entitled The Long...

In an ideal world, it might seem like there would be no need for service desk calls at all...

In a previous post, we discussed the fact that IT Asset Management is underappreciated by the...

This is a long article, but I hope it is an important one. I think the IT Asset Management sector...