Nearly every sizable organization has at least one director of technology – and many companies have...
Author - BMC Software
ITIL Incident Management: An Introduction
ITIL 4 Incident Management › ITIL incident management 101 Incident management is typically closely...
Data Management vs Data Governance: An Introduction
If there’s anything that’s defining successful businesses today, it’s the successful understanding...
Internal vs External Customers: How Are They Different?
We’re all pretty clear on what a customer is, but sometimes it helps to clarify the overarching...
Enable Your Remote Workforce
The COVID-19 pandemic gave the world minimal notice for a global shift in how we operate nearly all...
Ensure Continuity of Business-Critical Operations
Any sense of normalcy went out the door as stay at home orders and health mandates sweep the globe...
Stay Ahead of Cyber Threats in Financial Services
Is Your Business Protected Against Data Leaks and Sophisticated Hacking? As digital transformation...
The Next Phase of Run and Reinvent
Here at BMC, Run and Reinvent is more than a tagline. We want to help our customers run their...
What Is “IT-Business Alignment”?
The divide between IT and business is so culturally evident that it reads like a punchline to a...
Creating a Service Desk Code of Conduct
A code of conduct is a concept that people in a certain team or social group agree to regarding...